Complaints procedure
If something has gone wrong, we would rather hear about it directly so we can put it right.
Raising a concern
In the first instance, speak to the person handling your work on 0141 248 8666. Many issues can be sorted out with a phone call.
Making a formal complaint
If you would prefer to put it in writing, email info@kajavid.com or write to us at Javid House, 115 Bath Street, Glasgow, G2 2SZ. Please include what happened, when, and what you would like us to do.
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What happens next
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If you are still not satisfied
[CONFIRM: professional body complaints route, once membership is confirmed]
Questions about this page? Email info@kajavid.com or call 0141 248 8666.
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